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Comments

Kevin Ouma

I think Mitsuminet Cable Vision is a great idea but they have confined themselves to only upmarket places. They could do very well in Buru Buru which has the largest concentration of middle class clientele.

Their Branding is also very poor and it has positioned them as cheap and unprofessional. They may need to hire a professional Agency.

Furthermore, they need to hire customer friendly staff to complement their product offering. I was dissapointed to have the phone answered by a person who could not even express herself well in English.

Otherwise this idea is long overdue and they could go a long way to capture a potential market of up to 500,000 homes in Nairobi

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September 2006

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